talking to the jury

Tackling Jury Duty: Smart Strategies for Business Continuity

Navigating the challenges of jury duty in the business world can be daunting. We’ve gathered four insightful responses from CEOs and operations managers to provide guidance. From cross-training mitigating disruptions to including financial assistance for participants, discover how these leaders have successfully managed this situation.

  • Cross-Training Mitigating Disruptions
  • Prioritizing Flexibility and Communication 
  • Project Management Tools Minimizing Absence Impact
  • Including Financial Assistance for Participants


Cross-Training Mitigating Disruptions

When one of our lead developers was called for jury duty last year, the impact on our business was palpable. We were in the middle of rolling out a major update, and suddenly, we had a key team member unavailable. 

Our workflow was disrupted, sure. But the silver lining was that it taught us the importance of cross-training and redundancy. We had to reshuffle responsibilities and lean on other team members, and I even dove deep into some coding tasks after years. 

It was a challenge, but the experience brought our team closer together and made us more resilient. Now, we ensure that more than one person knows every critical role.

Daniel Pfeffer, CEO, Scrape Network

Prioritizing Flexibility and Communication 

When an employee, including myself, is summoned to jury duty, juggling business operations requires flexibility. We endeavor to minimize disruptions while honoring our civic duty. Cross-training employees to perform essential duties and leveraging technology to facilitate remote work are essential strategies. Clear communication ensures that clients are informed, and projects are effectively managed.

Prioritizing adaptability and maintaining open communication with clients regarding potential jury-duty-related delays assists in managing client expectations. Moreover, rescheduling non-urgent meetings and temporarily reassigning responsibilities are adjustments that aid in maintaining productivity.

Although jury duty can present temporary difficulties, it is an essential civic duty. Businesses must have contingency plans to ensure minimal disruption to operations. These events emphasize the significance of accommodating employees’ civic obligations while maintaining business operations.

Michael Callahan, Founder and Director, The Callahan Law Firm

Project Management Tools Minimizing Absence Impact

Implementing effective project-management tools and techniques, such as task-tracking software and regular team check-ins, allows for seamless communication and progress tracking, even when an employee is absent because of jury duty

By encouraging collaboration and transparency among team members, the impact of the absence is minimized. For example, if a project manager is called for jury duty, the team can utilize project-management software to prioritize tasks, assign responsibilities, and track progress. 

Regular check-ins ensure everyone stays aligned and can address any obstacles or questions. This approach ensures that projects progress smoothly, deadlines are met, and clients are effectively managed throughout the employee’s absence.

Jason Cheung, Operations Manager, Credit KO

Including Financial Assistance for Participants

To mitigate the impact of jury duty on employees’ income, our business offers financial assistance to cover the difference between their regular salary and the amount they receive for jury duty service. This shows our commitment to employee well-being and creates a supportive work environment. 

For example, if an employee earns $500 per week and receives $50 per day for jury duty, we would provide an additional $300 to ensure their weekly income remains intact. This approach reinforces morale and promotes fairness among employees who fulfill their civic duty.

Roy Lau, Co-Founder, 28 Mortgage

Optimizing Remote Work During Jury Duty

Embracing remote work can be useful to ensure business continuity during jury duty. Here are some tips to maximize productivity during this period:

  • Set Clear Expectations: Ensure employees know what is expected during their absence. This includes deadlines, tasks, and communication requirements.
  • Use Collaborative Tools: Utilize project management and communication tools to share updates, assign tasks, and track progress. This keeps everyone aligned regardless of their location.
  • Schedule Regular Check-ins: Have a system to discuss progress and address any issues.

Reinforcing Company Culture During Jury Duty

Civic duties such as jury duty can be an opportunity to reinforce your company’s culture and values. Here are some strategies to consider:

  • Provide Support: Show your employees that the company cares about their well-being by offering emotional and financial support during their absence.
  • Promote Flexibility: Encourage a culture of flexibility—that can adapt to changes and unexpected situations such as jury duty.
  • Celebrate Civic Duty: Encourage and celebrate civic responsibilities like jury duty to foster a sense of pride and community within your team.

Our Top Tips and Strategies for Managing Jury Duty in Business

So you’ve read through some valuable advice from industry leaders, but we also want to throw our hat in the ring. Here are our go-to strategies for ensuring that jury duty doesn’t put a wrench in your business operations:

Foster a Proactive Mindset

  • Plan Ahead: Don’t wait for a jury duty summons to shake things up. Make planning for possible absences a routine part of your business strategy.
  • Consult with HR: Loop in your human resources team to establish clear policies that everyone can refer to.

Keep the Team Informed

  • Transparency: Make sure to communicate openly with your team about who will be absent and for how long so everyone is in the loop.
  • Delegate Wisely: Brief stand-ins or team leads about additional responsibilities ahead of time.

Leverage Technology

  • Virtual Check-ins: Use telecommuting tools to allow the person on jury duty to check in when possible.
  • Automate Workflow: Use project management software to auto-assign tasks that would have gone to the absent team member.

Build a Supportive Financial Ecosystem

  • Stipends or Supplements: Consider providing a stipend to compensate for the often minimal pay that comes with jury duty.
  • Temporary Freelancers: Budget for hiring short-term help if a key team member is absent for an extended period.

Keep Morale High

  • Social Support: Encourage the team to send ‘good luck’ messages or even small care packages to the one serving jury duty.
  • Celebrate Their Return: A small welcome-back ceremony or token can go a long way in making the team member feel valued and relieved to be back.

The bottom line? Adaptability, transparency, and planning are your best friends when managing jury duty in business. By implementing these strategies, not only will you mitigate disruptions, but you’ll also create a more resilient and understanding workplace culture.


A mixture of strategies can be employed to navigate the challenges of jury duty in the workplace successfully. From cross-training to providing financial assistance, businesses have a multitude of avenues to ensure smooth operations during an employee’s absence. The adoption of project management tools and the promotion of flexibility and communication within the team are crucial. At its core, treating jury duty as a means to reinforce company culture and values rather than as a disruption is the key to turning this civic obligation into an opportunity for growth and learning. Remember, jury duty is an essential part of our civic responsibilities, and businesses have an important role in supporting their employees during this time.

Frequently Asked Questions (FAQs)

How can an employer prepare for employee absences due to jury duty?

Employers can prepare for employee absences due to jury duty by cross-training other employees, implementing effective project-management tools, and having contingency plans in place.

How can businesses mitigate the financial impact of jury duty on employees?

Businesses can offer financial assistance to employees called for jury duty to cover the difference between their regular salary and the amount they receive for jury duty service.

How can a company maintain productivity during an employee’s jury duty?

Companies can maintain productivity by optimizing remote work, utilizing project management and communication tools, and scheduling regular check-ins to discuss progress and address any issues that may arise.

How can jury duty serve to reinforce a company’s culture and values?

Jury duty can serve as an opportunity to reinforce a company’s culture by promoting flexibility, providing support, and celebrating civic responsibilities.

What is the role of businesses in supporting employees during their jury duty?

Businesses play an important role in supporting their employees during jury duty by providing financial assistance, ensuring business continuity, and creating an environment that values civic responsibilities.