Anker Innovations has issued a recall of approximately 1,158,000 PowerCore 10000 power banks following 19 reports of fires and explosions that have resulted in burn injuries and more than $60,700 in property damage.
The U.S. Consumer Product Safety Commission (CPSC) announced the recall on June 12, 2025, citing serious safety hazards posed by the device’s lithium-ion battery system.
Incident Reports Detail Serious Safety Failures
According to the official CPSC recall notice, Anker has received 19 reports of fires and explosions involving the PowerCore 10000 model A1263 power banks. These incidents have resulted in two reports of minor burn injuries that did not require medical attention and 11 separate reports of property damage totaling more than $60,700.
The recalled power banks contain lithium-ion batteries that can overheat, leading to melting of plastic components, smoke generation, and fire hazards. This overheating poses significant risks of fire and burn injuries to consumers who use or are in proximity to the affected devices.
Widespread Distribution Increases Exposure Risk
The recalled power banks were sold extensively online through Anker’s website, Amazon, Newegg, and eBay from June 2016 through December 2022. The devices were priced at approximately $27, making them accessible to a broad consumer base.
The lengthy sales period and wide distribution channels mean that hundreds of thousands of potentially dangerous devices remain in circulation.
Product Identification and Recall Details
The recall specifically affects Anker PowerCore 10000 power banks bearing model number A1263.
The brand name “Anker” is engraved on the front of the device, while the model number “A1263” and serial number are printed on the bottom. However, only units sold in the United States with qualifying serial numbers are included in this recall action.
Consumers can verify whether their device is subject to the recall by checking the serial number through Anker’s online verification system. The recall is designated as CPSC recall number 25-338, and the complete recall notice is available on the Consumer Product Safety Commission’s official website.
Consumer Response and Replacement Program
The CPSC strongly advises consumers to immediately discontinue use of any affected power banks. Anker is providing free replacements for confirmed recalled units, offering consumers either a $30 gift card for use on Anker’s website or a replacement 10,000mAh power bank featuring updated safety features.
To participate in the recall program, consumers must provide photographic evidence of their device showing the model and serial numbers, along with an image of the power bank marked with the submission date and the word “recalled” written in permanent marker.
While proof of purchase is requested, it is not mandatory for participation in the recall program.
Proper Disposal Requirements
Due to the fire risk associated with the defective lithium-ion batteries, the CPSC emphasizes that recalled devices must not be disposed of in regular trash, recycling bins, or standard battery collection boxes found at retail locations. Instead, consumers should contact their municipal household hazardous waste collection centers to arrange proper disposal of the recalled devices.
Legal Rights and Remedies
Consumers who have experienced fires, explosions, burn injuries, or property damage related to Anker PowerCore 10000 model A1263 power banks may have legal recourse against the manufacturer.
The documented pattern of incidents resulting in personal injury and property damage, combined with the widespread distribution of the defective products, may support claims for compensation related to medical expenses, property repair or replacement, and other damages.
Anyone who has suffered injuries or property damage from an Anker PowerCore 10000 power bank should preserve evidence of the incident, including photographs of the device, documentation of injuries or property damage, and any medical records or repair estimates. The device’s serial number and purchase information should also be documented when possible.
For additional information about the recall, consumers can contact Anker at 800-988-7973 between 6 a.m. and 5 p.m. PT, Monday through Friday, or via email at support@anker.com. The complete CPSC recall notice provides comprehensive details about the recall process and safety recommendations.
Free Case Evaluation for Affected Consumers
If you or someone you know has suffered injuries or property damage from an Anker PowerCore 10000 power bank, you may be entitled to compensation.
Our experienced product liability attorneys are investigating claims related to this recall and are available to evaluate your case at no cost. Time limits may apply to your claim, so it is important to act promptly.
Anker Powerbank Inquiry
This recall information is based on the official Consumer Product Safety Commission recall notice 25-338, available at cpsc.gov. Consumers who have experienced injuries or property damage related to this recall should consider consulting with a qualified product liability attorney to understand their legal options.
